Terms & Conditions

Reservations:

You can book online through the website or telephonically. Once a booking is confirmed, a 50% deposit would be required within 10 working days to secure your booking. Full payment of the balance would be payable 21 days before departure date. Should the date on which you book fall within 21 days from date of arrival, the full amount for your stay would be payable within 2 working days. Upon receipt of the deposit we will fax or e-mail the booking confirmation, along with relevant information pertaining to your stay. Please ensure that you receive all this information before you leave.

On making a booking it will be automatically assumed that the client / agent understands and accepts Montego Resort’s terms and conditions as stated on this page.

Rates:

Accommodation rates are quoted in South African Rands.

Maximum number of persons per unit:

The maximum number of persons would not exceed 6, 4 or 2 per designated chalet. Children under the age of 2 years would not form part of this quota.

Minimum Stay:

The minimum number of nights which can be booked for any of the chalets is two nights.

Cancellation Policy:

All cancellations must be received in writing a minimum of 4 weeks prior to departure. Cancellations will be confirmed to you in writing.

A cancellation received during peak season…
more than 1 month prior to travel a 50% cancellation fee will charged less than 1 month prior to travel a 100% cancellation fee will be charged.

A cancellation received out of season…
more than 1 month prior to travel a 30% cancellation fee will charged less than 1 month prior to travel a 50% cancellation fee will be charged.

Changing a Booking:

If you wish to change your confirmed booking to alternative dates, you may do so subject to availability. No refunds would be entertained if you decide to shorten your stay during peak seasons.

Passports and Visas:

Please ensure that your passports and visas are in order before departing as we cannot be held liable for these as they are your responsibility. For people flying in on charters, luggage will be strictly limited to one soft “hold all” bag, containing no more than 15kg inclusive of dive gear. Luggage allowance excludes camera equipment.

Other Conditions:

All bookings are made on the express condition that Montego Resort, it’s directors, staff and agents shall not be responsible for and shall be exempt from all liability in respect of any loss, damage, accident or death, delay or inconvenience to any person, or his luggage or other property.

The guests must at all times comply with the laws, customs and foreign exchange regulations of the country visited. Should a guest be detected in any contravention of the laws, customs and foreign exchange regulations, or should the guest be a nuisance, the Lodge may request the guest to leave the Lodge without refunding any monies paid and without liability to Montego Resort, it’s directors, staff or agents. The guest shall be obliged to make his/her own way home at his/her expense and responsibility.

All guests undertake and agree that they will at all times comply with Montego Resort’s requirements with regard to their conduct and will not in any way constitute a nuisance to other persons.

Insurance:

You are strongly recommended to arrange your own travel and all risks insurance. Check with your broker to see what cover you have and can obtain for travel in Mozambique.

Liability Waiver:

Montego Resort, it’s directors, staff and agents would not be held liable for any loss of property or life irrespective of the cause.